There are NO returns on Scent Oil. Please order a small amount if you are not sure of the scent you are choosing.

All scent will be shipped via UPS. Please provide us with a ship address other than a PO Box.

Tax ID's are "appreciated" but not required due to the fact most everything we sell are for use in "making" a finished product.

Please allow at least 48 hours for your order to ship. Sometimes it may ship the same day, and other times it could take up to 3 business days. We will work very hard in getting orders out in a timely fashion.

If paying by PayPal, your receipt from PayPal will read "Country Keepsakes Online". IF you choose Visa, Mastercard, Discover or American Express it will be charged as "Country Keepsakes Online" on your credit card statement. This is our sister company.

Damages/Shortages: Please report any damage to us within 3 business days. IF you feel you have a shortage of what you ordered please email us so that we are aware.

Orders are charged at time of receiving where as shipping is charged at time of shipment.

IF you find there are items at Country Keepsakes Wholesale (http://www.cntrykeepsakeswholesale.com) and you would like your orders shipped combined-just let us know.

Any questions please feel free to let us know prior to your ordering.